TY  - BOOK
AU  - Khanna V K
AU  - Vrat Prem
TI  - TQM: Planning Design and Implementation
SN  - 9788122422337
U1  - 658.562 
PY  - 2009///
CY  - Mumbai
PB  - New Age international (P) Limited
KW  - TQM
KW  - Total Quality Management
ER  -