TY  - BOOK
AU  - Flood Robert L
TI  - Beyond TQM
SN  - 0471939676
U1  - 658.562 
PY  - 1994///
CY  - New York
PB  - John Wiley & Sons
KW  - Flood Robert L,Beyond TQM
KW  - Operations Management
N2  - Master : 7010
ER  -