TY  - BOOK
AU  - Daffy Chris
TI  - Once a Customer Always A Customer: How to Deliver Cusotmer Service That Creats Customers For Life
SN  - 9788189107987
U1  - 658.8 
PY  - 2010///
CY  - Mumbai
PB  - Indra Publishing House
KW  - Cusotmer Service
KW  - Marketing Management
ER  -