TY  - BOOK
AU  - Doane Darryl S
AU  - Sloat Rose D
TI  - Customer Service Activity Book: 50 Activities For Inspring Exceptional Service
SN  - 9788189107512
U1  - 658.8 
PY  - 2010///
CY  - Mumbai
PB  - Indra Publishing House
KW  - Marketing Management
ER  -