Cracking the case of ISO 9001:2008 for service : (Record no. 84417)

MARC details
000 -LEADER
fixed length control field 02046nam a2200421 i 4500
001 - CONTROL NUMBER
control field ebr10929608
003 - CONTROL NUMBER IDENTIFIER
control field CaPaEBR
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 091103t20092010wiua ob 001 0 eng|d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9780873897624 (alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780873897624 (e-book)
040 ## - CATALOGING SOURCE
Original cataloging agency CaPaEBR
Language of cataloging eng
Description conventions rda
-- pn
Transcribing agency CaPaEBR
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)893681507
050 14 - LIBRARY OF CONGRESS CALL NUMBER
Classification number TS156
Item number .C73 2009eb
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4/013
Edition number 22
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Cianfrani, Charles A.,
Relator term author.
245 10 - TITLE STATEMENT
Title Cracking the case of ISO 9001:2008 for service :
Remainder of title a simple guide to implementing quality management in service organizations /
Statement of responsibility, etc. Charles A. Cianfrani and John E. (Jack) West.
250 ## - EDITION STATEMENT
Edition statement Second edition.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Milwaukee, Wisconsin :
Name of producer, publisher, distributor, manufacturer ASQ Quality Press,
Date of production, publication, distribution, manufacture, or copyright notice 2009.
264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Date of production, publication, distribution, manufacture, or copyright notice �2010
300 ## - PHYSICAL DESCRIPTION
Extent 1 online resource (214 pages) :
Other physical details illustrations
336 ## - CONTENT TYPE
Content type term text
Source rdacontent
337 ## - MEDIA TYPE
Media type term computer
Source rdamedia
338 ## - CARRIER TYPE
Carrier type term online resource
Source rdacarrier
500 ## - GENERAL NOTE
Table of Contents Originally published under title: Cracking the case of ISO 9001:2000 for service.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references and index.
588 ## - SOURCE OF DESCRIPTION NOTE
Source of description note Description based on print version record.
590 ## - LOCAL NOTE (RLIN)
Local note Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Quality control
General subdivision Standards.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element ISO 9001 Standard.
655 #0 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name West, Jack,
Dates associated with a name 1944-
Relator term author.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Cianfrani, Charles A.
Title of a work Cracking the case of ISO 9001:2000 for service.
776 08 - ADDITIONAL PHYSICAL FORM ENTRY
Relationship information Print version:
Main entry heading Cianfrani, Charles A.
Title Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations.
Place, publisher, and date of publication Milwaukee, Wisconsin : ASQ Quality Press, 2009
Physical description x, 204 pages ; 14 cm
International Standard Book Number 9780873897624
Record control number (DLC)10929608
797 2# - LOCAL ADDED ENTRY--CORPORATE NAME (RLIN)
Corporate name or jurisdiction name as entry element ebrary.
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://site.ebrary.com/lib/welingkar/Doc?id=10929608">http://site.ebrary.com/lib/welingkar/Doc?id=10929608</a>
Public note An electronic book accessible through the World Wide Web; click to view
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total Checkouts Full call number Date last seen Price effective from Koha item type
        Main Library Main Library 10/08/2015   658.4/013 10/08/2015 10/08/2015 E-Books

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