Aftersales Management: Creating A Successful Affersales Strategy To Reduce Costs, Improve Customer Service and Increase Sales (Record no. 12714)

MARC details
000 -LEADER
fixed length control field 00635cam a22001694a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140923b2010 xxu||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780749460884
040 ## - CATALOGING SOURCE
Transcribing agency Welingkar Institute of Management Development & Research, Mumbai
Original cataloging agency Welingkar Institute of Management Development & Research, Mumbai
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title ENG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.81
Item number BRO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Brock David
245 ## - TITLE STATEMENT
Title Aftersales Management: Creating A Successful Affersales Strategy To Reduce Costs, Improve Customer Service and Increase Sales
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Kogan Page India
Date of publication, distribution, etc. 2010
300 ## - PHYSICAL DESCRIPTION
Extent 224p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Marketing Management
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN)
a 969222
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type Public note
        Main Library Main Library Marketing Management 07/01/2012 Book Base 350.00   658.8 BRO 48729 23/09/2014 255.50 23/09/2014 Book Indian Book
        Main Library Main Library Marketing Management 07/01/2012 Book Base 350.00   658.8 BRO 48730 23/09/2014 255.50 23/09/2014 Book Indian Book
        Main Library Main Library Sales Management 07/01/2012 Book Base 350.00   658.81 BRO 48731 23/09/2014 255.50 23/09/2014 Book Indian Book

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