Aftersales Management: Creating A Successful Affersales Strategy To Reduce Costs, Improve Customer Service and Increase Sales (Record no. 12714)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00635cam a22001694a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140923b2010 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780749460884 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | Welingkar Institute of Management Development & Research, Mumbai |
| Original cataloging agency | Welingkar Institute of Management Development & Research, Mumbai |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | ENG |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.81 |
| Item number | BRO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Brock David |
| 245 ## - TITLE STATEMENT | |
| Title | Aftersales Management: Creating A Successful Affersales Strategy To Reduce Costs, Improve Customer Service and Increase Sales |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc. | New Delhi |
| Name of publisher, distributor, etc. | Kogan Page India |
| Date of publication, distribution, etc. | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 224p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Marketing Management |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
| a | 969222 |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Main Library | Main Library | Marketing Management | 07/01/2012 | Book Base | 350.00 | 658.8 BRO | 48729 | 23/09/2014 | 255.50 | 23/09/2014 | Book | Indian Book | |||||
| Main Library | Main Library | Marketing Management | 07/01/2012 | Book Base | 350.00 | 658.8 BRO | 48730 | 23/09/2014 | 255.50 | 23/09/2014 | Book | Indian Book | |||||
| Main Library | Main Library | Sales Management | 07/01/2012 | Book Base | 350.00 | 658.81 BRO | 48731 | 23/09/2014 | 255.50 | 23/09/2014 | Book | Indian Book |
